Rendimiento
3.3/5
- ≤9hTiempo de respuesta promedio
- 96.3%Tasa de entrega a tiempo
- US $50,000+{0} pedidos
Personalización menor
Personalización a partir de diseños
Inspección de productos terminados
Inspectores de QA/QC (29)
Comentarios de la empresa (2)
Good service and identical to the pictures and models delivered on time with good quality.
i am very disappointed with the product After sales service, when we are placing order the sales team is ready 24/7/365/ even to the seconds. after purchase all After sales is not available. email is responded after several days, that also required SEVERAL REMINDER.
A good tech product become obsolete if after sales SLA is BAD, that affects productivity means losing dollar while waiting for response. in my case we are trying to deploy the device, Imagine, if we are deploying it and help is nowhere. UROVO needs to beef up the After sales provided . . . . .
Respuesta del proveedor:
Dear, you bought the product in 2019, the warranty period has already expired by definition, but we still have continuous after-sales service with specialized personnel to assist you in solving your problems, Please don't said that we have no after-sales service for you.
14 Jun 2023
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